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These Terms & Conditions ("Terms") govern access to and use of the website, software, and services provided by Veludurthi Technologies ("Veludurthi Technologies", "we", "us"), including Akshara360 (together, the "Services"). By accessing the website or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
You must have the legal capacity to enter into a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Terms such as "Customer", "End Users", "Meta", and "Service Providers" have the meanings given to them in our Privacy Policy, which forms part of the context for these Terms.
Veludurthi Technologies provides software products and related services, including Akshara360, an intelligent platform for educational institutions covering institution management, academic operations, communication, automation, and analytics. Veludurthi Technologies is a technology product company; it is not an outsourcing or staff-augmentation provider, and does not operate as a messaging carrier, telecom operator, or payment institution in its own right.
Where a Service requires an account, you agree to provide accurate, current information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.
As a Customer, you are responsible for:
These obligations belong to the Customer because the Customer controls the content, contacts, and communications it chooses to process through the Services. Nothing in this section shifts to Customers any obligation that applicable law places on Veludurthi Technologies as a service provider.
You agree to use the Services only for lawful purposes and in accordance with our Acceptable Use Policy, which is incorporated into these Terms by reference.
Without limiting the Acceptable Use Policy, you may not use the Services to send unsolicited bulk communications, engage in fraudulent or deceptive practices, impersonate any person or organization, transmit malware, violate any person's privacy, or attempt to circumvent any technical restriction or rate limit, including those imposed by Meta or WhatsApp.
Where a Veludurthi Technologies product enables integration with the WhatsApp Business Platform or other Meta services, that integration is subject to Meta's and WhatsApp's own terms and policies, in addition to these Terms. You are solely responsible for: obtaining any required approval from Meta/WhatsApp for your own use of their platform; ensuring your messaging campaigns and templates comply with WhatsApp's commerce and business messaging policies; and maintaining your own account in good standing with Meta/WhatsApp. Veludurthi Technologies is not responsible for actions taken by Meta or WhatsApp against your account, including suspension or restriction of your WhatsApp Business Account.
The Services may allow you to connect third-party services (which may include Meta/WhatsApp, payment processors, or other integrations). Veludurthi Technologies does not control and is not responsible for the availability, content, or practices of those third-party services.
"Customer Content" means any data, text, messages, templates, or other material a Customer or its End Users submit to or through the Services. As between Veludurthi Technologies and the Customer, the Customer retains all rights to its Customer Content. Veludurthi Technologies does not claim ownership of Customer Content.
Veludurthi Technologies does not own Customer data. Veludurthi Technologies processes Customer data solely to provide the Services, in accordance with the Customer's instructions, these Terms, and our Privacy Policy.
Veludurthi Technologies and its licensors retain all right, title, and interest in and to the Services, including all software, design, and branding, excluding Customer Content. Nothing in these Terms transfers any Veludurthi Technologies intellectual property to you, except the limited license described below.
Subject to these Terms, Veludurthi Technologies grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or institutional purposes.
Where a Veludurthi Technologies product includes AI-assisted or AI-generated features (for example, drafting assistance), such output is provided as a tool to assist you and may not always be accurate or complete. You are responsible for reviewing AI-generated content before relying on or distributing it.
Veludurthi Technologies will use commercially reasonable efforts to maintain the availability of the Services but does not guarantee uninterrupted or error-free operation. Planned or unplanned downtime may occur.
Veludurthi Technologies may offer features labeled as beta, preview, or experimental. Such features are provided "as is", may change or be discontinued at any time, and may be less reliable than generally available features.
Fees for any paid Veludurthi Technologies product will be described at the time of purchase or in a separate order form or agreement. Veludurthi Technologies does not currently publish a self-serve pricing/subscription structure on this website; pricing terms, where applicable, will be confirmed directly with the Customer.
Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase, other than taxes based on Veludurthi Technologies's net income.
Where payments are enabled, they are processed by third-party payment processors (for example, Razorpay, where used). By making a payment, you agree to the applicable payment processor's terms in addition to these Terms. Veludurthi Technologies does not store complete payment card details.
Where a subscription includes automatic renewal, this will be clearly disclosed at the time of purchase, along with how to manage or cancel renewal. As of the effective date of these Terms, Veludurthi Technologies does not operate a live self-serve subscription system; specific auto-renewal terms, where applicable, will be confirmed at the time such a system is introduced.
Cancellation terms are described in our Refund & Cancellation Policy.
Refund eligibility is described in our Refund & Cancellation Policy.
Veludurthi Technologies may suspend access to the Services if we reasonably believe your use violates these Terms, our Acceptable Use Policy, poses a security risk, or is required by law, Meta/WhatsApp policy, or a payment processor's rules. Where reasonably possible, we will provide notice of suspension and an opportunity to remedy the issue.
Either party may terminate an agreement for the Services as described in an applicable order form, or, absent such an agreement, with reasonable written notice. Veludurthi Technologies may terminate immediately for material breach, including a violation of the Acceptable Use Policy.
Upon termination, Customers may request export of their Customer Content for a reasonable period, after which Veludurthi Technologies may delete such data in accordance with our Data Deletion page and applicable retention obligations.
Each party agrees to protect the other's confidential information using at least the same degree of care it uses to protect its own confidential information of a similar nature, and not to disclose it except as necessary to perform its obligations or as required by law.
Veludurthi Technologies maintains reasonable technical and organizational security measures as described in our Privacy Policy. Customers are responsible for maintaining the security of their own account credentials and access controls.
Except as expressly stated in these Terms or a separate written agreement, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Veludurthi Technologies does not warrant that the Services will be uninterrupted, error-free, or completely secure, and does not warrant approval, certification, or endorsement by Meta, WhatsApp, any payment processor, or any other third party.
To the maximum extent permitted by applicable law, Veludurthi Technologies will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the Services. Veludurthi Technologies's total liability arising out of or related to these Terms will not exceed the amount you paid to Veludurthi Technologies for the Services in the twelve (12) months preceding the event giving rise to the claim, except where such limitation is not permitted by applicable law.
You agree to indemnify and hold Veludurthi Technologies harmless from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of applicable law, your Customer Content, or your unlawful use of any communication channel (including Meta/WhatsApp) connected through the Services.
Veludurthi Technologies's Services may depend on the continued availability of third-party platforms, including Meta/WhatsApp, cloud hosting providers, and payment processors. Veludurthi Technologies is not responsible for outages, policy changes, or restrictions imposed by those third parties that affect the Services.
Veludurthi Technologies is an independent software provider that may integrate with Meta/WhatsApp services where applicable. Veludurthi Technologies does not represent that it is a Meta Solution Partner, an official Meta or WhatsApp partner, or otherwise certified or approved by Meta, unless such status has actually been granted and is stated as such elsewhere on this website. Any WhatsApp Business Platform integration is subject to Meta's own review, approval, and ongoing policy enforcement processes, which are outside Veludurthi Technologies's control.
Veludurthi Technologies may modify, add to, or discontinue features of the Services at any time. We will use reasonable efforts to provide notice of material changes that affect Customers.
Veludurthi Technologies may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of [GOVERNING LAW / JURISDICTION TO BE CONFIRMED], without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms will first be addressed through good-faith negotiation between the parties. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of [JURISDICTION FOR DISPUTES TO BE CONFIRMED], unless applicable law requires otherwise.
Veludurthi Technologies
Legal entity: [LEGAL BUSINESS NAME]
Address: [BUSINESS ADDRESS]
Contact: phaniveludurthi@gmail.com · veludurthi.tech/contact
These Terms are provided for informational purposes as part of Veludurthi Technologies's website and do not constitute legal advice. They do not guarantee approval, certification, or partnership status with Meta, WhatsApp, any payment processor, or any other third party.
